This year marks a remarkable milestone for Chapmans, as the Sandwell-based family business celebrates its 100th anniversary.
Established in 1925 by Ewart Chapman, the company began at a time when electricity was still a new and exciting technology. Back then, very few homes were connected to the grid, with most still relying on coal and gas for lighting.
Chapmans’ early work focused on wiring, before expanding to open a retail shop selling lamps, fuses and plugs. The company quickly grew alongside the community.
Adapting to changing times
The post-war years saw a boom in new household products, and Chapmans embraced the opportunity. Televisions, vacuum cleaners, washing machines, cookers and fridges became part of everyday life and Chapmans not only sold them but also provided in-store demonstrations to help families discover the convenience of these innovations.
By the 1960s and 70s, Chapmans had become a trusted name not only in retail but also in commercial contracts, which formed a substantial part of its business. To remain competitive, it joined one of the UK’s first and largest buying groups, now known as Euronics, helping to secure better prices for customers.
From analogue to digital
The 1980s brought yet another technological shift with the rise of satellite television. Chapmans partnered with Sky during this period, becoming a go-to supplier and installer during the digital switchover, further cementing its reputation as a company at the forefront of innovation.
Looking to the future
Today, Chapmans continues to evolve. Alongside its strong retail and service offering, the business has expanded into fast-growing areas such as Solar PV installations, EV charging points, Smart Home technology and CCTV.
Throughout all this change, one thing has remained constant: the company’s dedication to its customers. As Robert Chapman said:
“Our products may have changed but our customer service has not.”
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