Sandwell shops! Make sure your pricing displays comply with consumer law

Here’s a brief guide to help you ensure your pricing displays meet legal requirements.

Running a successful business in Sandwell means more than just providing excellent products and services, it also involves adhering to consumer protection laws. Failing to comply with these regulations can lead to hefty fines and damage to your reputation.

Here’s what you need to know about pricing displays:

Selling price

Your prices must be clear and visible without customers needing to ask staff members. To comply, ensure that prices are:

• Clearly displayed: Every product must have its price clearly shown.
• Easy to read: Prices should be legible and understandable at a glance.
• Close to the product: The price must be adjacent to the relevant item.
• Consistent at checkout: The displayed price should match what customers are charged at the till.

For shops over 280 square meters, additional unit price information is mandatory.

Legal implications:

Failing to provide accurate price information can mislead customers and violate consumer law. Authorities like Trading Standards or the Competition and Markets Authority (CMA) can enforce these laws and impose fines.

For more information you can download this poster from the CMA.

Make sure your shop complies with consumer law to avoid penalties and keep your customers happy.